F.A. Davis The Multigenerational Classroom

TABLE B: Characteristics of Multigenerational Learners

Description that Other Age Groups might believe are true of their Own Age Group

Age Group

Description by Other Age Groups

Young

Less Positive (Enthusiastic, Inexperienced)

Negative (Unmotivated, Irresponsible)

Middle Aged

Positive (Ethical)

Positive (Energetic)

Older

Positive (Responsible, Hard-working)

Negative (Boring, Stubborn, Grumpy)

King, et. al. (2019)

King and colleagues (2019) concluded that “ there are not really huge differences between generations in terms of their behavior and attitudes. But what is relevant is that people believe there are differences, and we treat people differently based on their generational group .” (Tugend, 2020). In short, if people believe there is a distinction among groups, negative assumptions based on these perceptions can influence the teaching-learning process. This, coupled with actual generational disparities, require interventions to support effective learning Communication is an integral part of the teaching-learning process, so managing communication within the classroom is essential. Different age groups may prefer different communication styles. For example, Gen-Xers typically value efficiency and prefer direct communication. On the other hand, Millennials and Gen-Zers are more likely to use a softer, more subtle approach in their communication. When the faculty is speaking to an individual, crafting communication to that individual’s preference works well. When speaking to a mixed group, this may not be possible. However, in these circumstances clarity in communication is most important. Regardless of the mix of generations in the class, instructions and discussions must be complete, specific, and straight-forward. This emphasis on clarity is not only required in verbal, face-to-face communication, but also in emails, instant messages, and phone and video calls. Requesting feedback on a regular basis ensures that all students understand important points in discussions and directions for assignments Managing Communication 3.