“F.A. Davis really knows what good customer service means. Customer service generally isn’t great these days, but they do an amazing job at it.”
Positive feedback and student satisfaction Not only is the school seeing positive NCLEX results, but they are also receiving positive feedback from their students. “The students really enjoy the F.A. Davis books. The books are so well organized, and every chapter provides a consistent approach to the material. It’s easy for them to find the key points and they tell me the explanations are clear and understandable.” Students use either print or e-books; they have access to both with the F.A. Davis solution. “The majority of my students like having the physical book, but I do have some younger students using the online book with their iPads. Both the students and I appreciate that F. A. Davis provides access to both.” F.A. Davis also makes it easy for the students to purchase their books and resources. “They put together a bundle of all of the print and online codes. Students buy everything in the first semester, so they don’t have to buy anything else during the course of the program.” The F.A. Davis experience Cynthia is extremely enthusiastic about working with F.A. Davis. “I’ve had such a great experience working with our Educational Sales Consultant.” When she first started working at South Piedmont the school was testing an online book system from another provider, and it wasn’t going well. “I called my FA Davis sales rep and he immediately said, ‘what can I do to help?’ When we were approved to go back to buying books for our students, he came in and met with our director to determine our needs. He made it very easy for us to switch back; the process was seamless.” The LPN program has had such a great experience with F.A. Davis, that the ADN program switched to F.A. Davis products. “F.A. Davis really knows what good customer service means. Customer service generally isn’t great these days, but they do an amazing job at it.” F.A. Davis products in use by South Piedmont Community College LPN Program § Davis Advantage for Fundamentals of Nursing Care: Concepts, Connections, and Skills by Marti Burton and David Smith. § Davis Advantage for Understanding Medical-Surgical Nursing by Linda S. Williams and Paula D. Hopper § Mental Health Nursing by Linda M. Gorman and Robynn Anwar § Safe Maternity and Pediatric Nursing Care by Luanne Linnard-Palmer and Gloria Haile Coats § Pharmacology Clear and Simple: A Guide to Drug Classifications and Dosage Calculations by Cynthia J. Watkins
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