References Baker, W., O’Malley, M. (2008) Leading with kindness: How good people consistently get superior results. AMACOM. American Management Association.
About the author Susan Sportsman, PhD, RN, ANEF, FAAN , is a nationally recognized speaker and consultant with over 10 years of consulting experience, providing program development and other consultation services to nursing and health professions programs throughout the United States and Canada. Previously, she served as Dean of the College of Health Sciences and Human Services at Midwestern State University in Wichita Falls, Texas.
©F.A. Davis 2023
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